Dear Joanna, thank you so much for your fantastic 5-star rating of our Alfalfa Hay! We truly appreciate your kind words and are thrilled to hear that your guinea loves it.
Thanks again,
The Pillow Wad Team 🌿🐾
We are very sorry to hear about the bag containing lots of dust.
All of our products go through a dust extraction process to remove as much as we can.
The Alfalfa hay does contain lots of leafy material which is small and can be mistaken for dust, we would love to see a picture.
On our packaging, we do advise that you get in touch with us if there are any issues with the products and we are happy to work with you to find a solution. If you would like to drop us an email we can help sort this for you. Our email is info@pillow-wad.co.uk
My apologies again and I look forward to hearing from you soon so I can try to put this incident right.
The Pillow Wad Team 🌿🐾
Thank you so much, Jennifer, for your 5 star rating of our Alfalfa Hay! I'm so glad your rabbits love it. We appreciate your loyalty and are so thankful that you chose to support our small business
The Pillow Wad Team 🌿🐾
“Our 13 bunnies (two lactating and 11 babies) seem to love the alfalfa hay and it’s not too dusty or smelly, which we’d heard it can be. This is a huge relief as our little 4 year old is often allergic to hay and straw but she appears to be better with this hay!”
Thank you so much for your 5-star rating of the Alfalfa Hay, Lucy! We are delighted to hear that your 13 bunnies are enjoying it and that your 4-year-old is doing well with this hay. We are so happy it is working for all of your little ones!
The Pillow Wad Team 🌿🐾
