“I get heafaches as i always get stiff shoulders due to my line of work and these really help. The codeine is great with paracetamol it just works. Go easy on tablets as strong.”
“Why do My Pharmacy request Identity verification every time I order - for heavens sake retain the fact that you've had my proof of identity on your system, don't keep asking for it after I've placed an order which is a pain and slows down my order despatch.”
Hi there,
Thank you for sharing your feedback with us. We understand that the repeated identity verification process can be inconvenient, and we appreciate your patience.
We would like to clarify that our policy regarding identity verification is in strict compliance with the EU General Data Protection Regulation (GDPR) laws. These regulations require us to delete any identification data after a certain period of time. This ensures that your personal information is protected and not stored longer than necessary, thereby safeguarding your privacy.
As a result, we need to request identity verification if the time between orders has been longer than the period of time we keep the verification on our records in order to comply with these regulations and ensure the safety of your personal data.
Kind regards,
My Pharmacy
