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Hurtta - Weekend Warrior Harness *PRICE CRASH - 100-120mm (XL) SIZES LEFT ONLY* 40-45cm / Raven Reviews

5 Rating 1 Reviews
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About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

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Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

7 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

We have a very elderly black lab with a few fatty lumps that the breed is prone to. We took him on a shopping spree to find a well made harness that would not impinge on his lumps and found this Hurtta harness. Unfortunately the shop only had a brown one which looked wrong with his black coat. Luckily when I did an internet search I found Mountain Dog and they had one in Peacock AND it was inthe sale. It is perfect. One satisfied customer. I tracked my package as usual and found that it was being bounced around the country. When I checked back on the Mountain Dog site it obviously generated a 'can we help you email'. Even though I knew that there was no fault on MD's part I told them the story. I had a very reassuring message from Katie who sent me details of the address I had put on my order and I had omited our house name. This morning the tracking message said that the parcel had reached our local sorting office but was being returned to sender. Katie had also checked it and saw it had reached our local office again. I jumped out of bed and rushed to the PO and a very kind man went to check the parcels that were being sent back and mine was there. If Katie had not included my address in her first email I may have not picked up on the problem so quickly. She was also confident that it would be sent back to them eventually and then readdressed to my corrected address. The customer service is excellent and I will certainly use them again. I will also be more careful when providing my address.
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Posted 9 months ago