Ruffwear - Web Master Harness Slate Blue / XXS Reviews

4.6 Rating 13 Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

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Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

7 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

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“I bought this after the underside of the Flagline was too long on my labradoodle. The webmaster offered a shorter underside, but still with several adjustment points and a handle. We were in between sizes, and sized up to L/XL. Fits my oddly shaped pooch perfectly!”

Helpful Report

Posted 3 years ago

Thanks for your review Lucy! I'm so glad the Web Master fits your pooch so well and has everything you were looking for in a harness :)

Posted 3 years ago

“We ordered the webmaster for our Saluki greyhound a few months back now. The fit is perfect, feels very safe but one the clasps is broken and trying to find another is a nightmare. For a harness that is so much more expensive than other it’s frustrating not being able to use due to not being able to find/replace a simple clasp. Rather disappointing really, any ideas?”

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Posted 3 years ago

Hi Amy, I'm so sorry to hear you've had this issue! Please send us an email including your original order number to bark@mountaindog.uk and we'd love to help resolve this issue for you.

Posted 3 years ago

“I wrote an email review yesterday on this harness, praising it on its ability to control my Houdini dog but I don’t think it’s posted. I wish to update this today and add again how amazing it is! My dog escaped the back garden after one of the kids left the gate open: she ended up in the local burn surrounded by a 6 foot fence which had a small patterdale sized gap. After 2 hours of wading back and forth through this burn I got her, put her in the webmaster and LIFTED her over the fence to someone on the other side, this would not have been possible in her old harness. Best purchase EVER!!!!”

Helpful Report

Posted 4 years ago

So pleased this harness helped you out Yvonne.

Posted 3 years ago

“Whippet proof !! For all the owners of a Houdini hound I can guarantee that their whippet or lurcher will not wriggle their way out of this. No longer will you be left dangling with an empty collar or harness while your pet does zoomies around the beach A fantastic harness for escape artists”

1 Helpful Report

Posted 4 years ago

So pleased something is still left on the end of the lead. We appreciate your custom and the review.

Posted 4 years ago

“This is the second Webmaster I have owned and the first one purchased from Mountain Dog. These harnesses are amazing quality and my first is still in tip top condition after hundreds of miles use and outlived its first owner / user. I bought this one to be able to lift my whippet over stiles and it works perfectly and I would add that these harnesses are totally adaptable to the the body shape and Houdini like nature of the breed. I especially like the addition of reflective trim in this current iteration and the ability to add the beacon and I see huge safety benefits both on the hills and for road use. Yes, these harnesses are not cheap but from my experience they last and I have absolute faith in them and I would totally recommend. I hold very positive views of Mountain Dog and have had swift and effective customer service from them and including advice on which leads to match the harness with, I will definitely shop again here.”

Helpful Report

Posted 5 years ago

Thanks for leaving this review Mark, we couldn't agree more, it's a great harness for houdinis, dogs that need more support or simply getting them over a stile. We really appreciate your comments and look forward to meeting you as a customer again.

Posted 4 years ago