Hi Zama, thank you for your order and for your feedback. We always aim for great service, so it is brilliant to hear about your experience with us. We look forward to hearing from you again soon.
Hi Zama, thank you for your order and for your feedback. We always aim for great service, so it is brilliant to hear about your experience with us. We look forward to hearing from you again soon.
Hi Stephen, thank you for your order and for your feedback. We're glad to hear that your drum is just what you were looking for. We look forward to hearing from you again soon.
Hi Stephen, thank you for your order and for your feedback. We're glad to hear your drum was delivered promptly, as we always aim for efficiency.
We do pass contact details to our couriers, but they unfortunately do not always offer text or email updates.
However, we always send tracking details alongside your order confirmation, which you can use to keep an eye on delivery or contact them directly for a real-time update.
We hope that information helps and look forward to hearing from you again soon.
Hi Tsegereda, thank you for your order and for your feedback. We always aim for great service, so it is brilliant to hear your thoughts. If you do need any more barrels in the future, we hold them in high stock, so you can expect your next ones just as quick! We look forward to hearing from you again in the future.
Hi Dominic, thank you for your order and for your feedback. It is great to hear your thoughts on our products and service. These barrels are held in high stock, so should you need any more, you can expect delivery just as quick!
We look forward to hearing from you again soon.
“The barrels were wider than I normally get. I definitely will purchase again. Service was good too. The only thing was they just turned up, without prior notice, luckily I was home. Thank you”
Hi Valerie, thank you for your order and for your feedback. We're thrilled to hear your thoughts on our product and customer service! We are, however, disappointed to hear about your delivery service. We pass all relevant contact information to our courier, so please accept our apologies for the breakdown of communication with DX.
However, we look forward to hearing from you again soon! When you come to place another order, we would recommend checking the tracking link on your despatch note - just to avoid any further surprises!
