“Purchased these for the second time. First order was fine, birds absolutely love these.
Second order, the bag was open along the bottom although the box was completely undamaged, therefore bag was damaged before packaged up. About a quarter of the pellets were damaged, lots were little more than powder.
Despite emailing the company to inform them of this, I have yet to receive even the courtesy of a reply to my email, much less a resolution to my order.”