Hi Francis,
We have emailed directly. But also wanted to reply in case you see here first.
First I am very sorry for any delay in this order reaching you. As someone who has ordered with us 10 times you will know how important we take our high standards of delivery and service.
I have reviewed your tracking information and your order is showing as being delivered on 17/01/23.
We are very keen to confirm these items arrival and ensure you are 100% satisfied with purchase.
If you can kindly reply to our mail at info@hxtnsupply.com together I am keen to ensure we resolve this matter.