“Best customer service...ever ! There was a misinunderstanding on my part about my order. Reuben was very understanding...paddleboard arrived the following day !
...even gave me some discount !
I tried it out today..a very sturdy board.
Thank you
Tanya. ❤️”
“I haven’t had an opportunity to try this new sup yet but it arrived promptly, well packaged and with all the pieces and accessories in perfect condition. As I anlready own a Pure Art I know the quality will be good and it will be a pleasure to use.
Andy and Rueben were brilliant at answering my questions and staying in touch.”
“Rapid delivery, very good price and not bad inflation manually may invest in electric pump later. Haven't used it in anger yet otherwise I would give it 5”
“Having had a fatstick board for around 4 years with no problems, when the rest of the family decided they needed to join in paddling I had no problem deciding to kit them out with fatstick boards as well. They were delivered the following day, in time for the last sunny weekend (?) of the year. The airstick boards proved an excellent 'budget' choice and easily as good as other mainstream more expensive boards.”
“Love the board - been boarding for years and this is my first high end board. My friends have all recommended Fatstick - the only downside is the large fin - the screw mechanism is really hard to close particularly when boarding in the cold. The screw falls out and I almost lost it after only one go. Compared to the slide mechanism on my last board it’s a big minus. The board itself is awesome and very solid but that was a bit of a let down on such a high end bit of kit. The accessories are awesome and the river belt is much appreciated. The communication since has been amazing - super customer service.”
“I purchased a 10.6 board on a Thursday afternoon and it was delivered midday on Sunday. Bought at a very good price with no hassle at all. Friendly communications from staff too. Just the way it should be.”
