“Excellent and very quick service. I purchased 20m of black, external cable which arrived in 2 days. Feed back on installation: invest in some plastic nail plugs to fix the clips into hard mortar or masonry. Also useful to think about how to feed the cable through a cavity wall - 16mm masonry bit (quite long!) and then use 15mm copper pipe as a sleeve. The made-up end of the broadband cable just fits through this, and stops it dropping into the wall cavity.”
“Not too happy about the return policy. I’ve purchased a 10m long cable only to realise that it was couple of meters shorter than I needed so I emailed the company asking for returning the cable. I haven’t received any reply yet.”
Hi Simon,
Don't know why the negative review?
We check our inbox regularly throughout the day, we have no emails from you regarding this matter?
If we did, we would have responded to you promptly, as we do for ALL our customers.
Secondly what about the return policy? you are free to return item for a refund.?
Our Tel number is also on the website?
What more can I say...........
