Hi Rebbekka
Thanks for telling us about this. We’re really sorry to hear you’ve had a poor experience with us. We shall complete a thorough and detailed investigation to enable us to improve our customer experience.
If you’d like to discuss this further or have any additional queries please email us at customerservice@tilegiant.co.uk
Kind Regards,
Tile Giant
Customer Service
“We ordered two colours, white and blush, cannot fault either of the tiles for quality and finish and each edge joined to the next tile perfectly, plus the service and delivery, cannot be faulted either. Communication was sent when they would be delivered and arrived securely stacked on a pallet. Would recommend both the tiles and the company.”
Hi Chris!
Thank you so much for the 5 star review! We are delighted to know you like the overall quality! It looks amazing! Thanks again!
Kind Regards
Customer Service
Tile Giant
Hi Georgina!
Thank you so much for the 4 star review! We are delighted to know you like the product and the price! Thanks again!
Kind Regards
Customer Service
Tile Giant
Hi Sabera,
Thank you so much for the 5 star rating Sabera !!! What wonderful feedback to receive. You have made a great choice there with your tiles, Metro White is one of our popular ones. Thanks again!!!
Kind Regards,
Gareth Jones
Customer Service
Hi Andrew,
Thank you so much for the 5 star rating Andrew !!! We are so happy you love your tiles and that our carrier company have kept up to there usual high standards. Thanks again!!!
Kind Regards,
Gareth Jones
Customer Service
Hi Jennifer!
Thank you so much for the 5 star rating We are delighted to know you've had good service and helpful service! What wonderful feedback to receive! It is music to our ears. Thanks again!
Kind Regards,
Tile Giant
Customer Service
“Everything was fine but I was very disappointed to not be able to return an unopened bag a grout and an unopened tub of adhesive… next time I’ll purchase from Screwfix where they will take tgem back if unopened!
The guys in the Welwyn shop were very helpful and the product was good”
Hi Nigel
Thanks for telling us about this. We’re really sorry to hear you’ve had a poor experience with us. We shall complete a thorough and detailed investigation to enable us to improve our customer experience.
If you’d like to discuss this further or have any additional queries please email us at customerservice@tilegiant.co.uk
Kind Regards,
Customer Services
Tile Giant
