“Ordered tiles 3 weeks ago
Received order confirmation which states 5-7 days for delivery
Nothing
Chased up via customer service to find it is out of stock - no one told me and have now lost my tiling contractor date !
You have my money and I have no tiles ! Very very poor service”
Good Afternoon
Thank you for your review, we are sorry that your tiles were out of stock and that you was not informed, by the look of it we weren't informed either, this is no excuse. If you still haven't received your order then please give us a call and we will definitely look into this for you.
Many Thanks
Gareth Jones
Hi Karen!
Thanks so much for the 5 star review! we are delighted to know you like the outcome! We do value this! Thanks again!
Kind Regards
Customer Service
Tile Giant
“Requested a sample of this , it is a stunning natural tile . I was after brick slips but this is a great alternative & looks so expensive & authentic.”
Hi Katie
Thank you so much for the 5 star review! We are delighted to know you're delighted with the product's quality! We really do appreciate your feedback!
Kind Regards
Customer Service
Tile Giant
