“The shipping said 4-7 days and I still haven’t received this. I have phoned twice and after two weeks it has only finally been shipped. I am know behind on my project which is costing me money. I asked for a refund for the shipping but have not received one. Not impressed with your service.”
Hi Dominic
Thanks for telling us about this. We’re really sorry to hear you’ve had a poor experience with us. We shall complete a thorough and detailed investigation to enable us to improve our customer experience.
If you’d like to discuss this further or have any additional queries please email us at customerservice@tilegiant.co.uk
Kind Regards
Customer Service
Tile Giant
