“Tiles didn’t turn up, left my customers without a bathroom & after 5 calls to customer services today & 5 promises of a callback still no wiser as to when the tiles will arrive and no call back so customer without a bathroom for the foreseeable future. Terrible service.”
Good Afternoon
Sorry that you have had a bad experience with us, this is not the usual high standards our customers are used to, if you would like to make a formal complaint you are more than welcome to send it to customerservice@tilegiant.co.uk and we will send over to the correct team.
Many Thanks
Gareth Jones
Good morning,
Thank you for the great 5 star review! We are very pleased to hear you are happy with the service you have received so far!
Kind regards,
Elise
Hi Matt
Thanks for telling us about your experience shopping with us. We’re really sorry to hear this fell below your expectations. We would like to complete a full investigation to enable us to improve our customer service.
Therefore if you’d like to discuss this further or have any additional information you would like to give us. Then please email us at customerservice@tilegiant.co.uk
Kind Regards,
Tile Giant
Customer Service
Hi John-Ross!
Thanks so much for the 5 star review! We are delighted to know you like the outcome! Thanks again!
Kind Regards
Customer Service
Tile Giant
Hi Katie!
Thanks so much for the 5 star review! Wow that looks amazing! We are delighted you like the overall look!
Kind Regards
Customer Service
Tile Giant
Hi Nicola!
Thank you so much for the 5 star review! We are delighted to know that you found the price to be good! They look amazing! Thanks again!
Kind Regards
Customer Service
Tile Giant
“We visited the store in Harlow.
To say the girl in the shop was helpful would be a massive understatement. She was amazing.
Customer service has been really good.”
Hi Paul!
Thank you so much for the 5 star review! We really appreciate this! We are delighted to know you had such a positive experience in store! Thanks again!
Kind Regards
Customer Service
Tile Giant
Hi Kemal!
Thank you so much for the 5 star review! We are delighted to hear this! We do really value this! Thanks again!
Kind Regards
Customer Service
Tile Giant