Hi Kevin!
Thanks so much for the 4 star review! We are delighted to know this has been dealt with good! Thanks again!
Kind Regards
Customer Service
Tile Giant
“Bought the palewood and wave tiles, they look very nice but there were a few bent tiles in the packs along with some broken tiles.
Trying to get the broken tiles replaced was a nightmare, after 7 weeks and 5 failed trips to the store I gave up and got a refund instead.
The guys in store were very helpful, issue was with the warehouse.”
Hi Paul
Thank you for your review, We are sorry that you had some issues with your delivery, sometimes in transit tiles can crack or break but we do aim to get the issues resolved straight away, unfortunately on this occasion that has not happened and for that we apologize.
Kind Regards
Gareth Jones
Customer Service
Tile Giant