Hi Jo,
Thank you so much for the review, We are sorry that you have had a bad experience with us and this is not our usual high standards, We are trying to keep up to our emails but we may have slipped behind ,We will be looking into this further for you, in the mean time if you would like to make a complaint by email please send it to customerservice@tilegiant.co.uk and I will make sure the relevant department gets it.
Kind Regards,
Gareth Jones
Customer Service
