“I received a pallet with tiles, after opening it I found about 10 plates damaged all the boxes wet as if they were lying outside I wrote an email for a long time and no one wrote back to me I am very sorry but I will not order anything from me”
Hi Bartlomiej
Thanks for telling us about your experience shopping with us. We’re really sorry to hear this fell below your expectations. We would like to complete a full investigation to enable us to improve our customer service.
Therefore if you’d like to discuss this further or have any additional information you would like to give us. Then please email us at customerservice@tilegiant.co.uk
Kind Regards,
Tile Giant
Customer Service
“I done the bathroom my self and learnt by watching YouTube. I bought these tiles after finding them in store. I compared them to £20.00 psm tiles and you definitely get better tiles the more you pay. These are shiny and very thick however not too heavy when tiling your self. I tiled the shower area and floor and happy to send pictures in to be demonstrated here. It looks nice when done. They are 10cm in thickness so thicker than the average so harder to drill but possible with a porcelain drill bit.
Overall we love them.”
HI Yvonne!
Thank you so much for the 5 star review! We are delighted to know that they look amazing! we're sure it looks fantastic! Thanks again!
Kind Regards
Customer Service
Tile Giant
“These tiles are excellent and look quite classy once up. They quite nicely cut well with a wet cutter with only very slight roughness on the cut edge. Tough to drill and don’t break easily. Very few had any bow so went up with almost zero lippage. Nice”
Hi Trevor!
Thank you so much for the 4 star review! we are delighted to know that you find the tiles to be excellent! This really is music to our ears! Thanks again!
Kind Regards
Customer Service
Tile Giant
