“Love the look of these boots but ordered my usual size 6 and couldn't even get them on.I've had boots /sandels before and never had a problem with the size.”
“Over the last couple of years I’ve had operations on both big toes with the result that my feet are fairly inflexible BUT seem to require a larger size! Through trial and expensive error I now know the best size and style to buy - these fleece-lined ankle boots are a perfect fit and I love them.”
“I bought these boots to wear whilst I was visiting family in Norway last week. I can verify that just wearing a slightly thicker pair of socks (not thermal) my feet were so toasty all the time. Even in temperatures of - 20 degrees. I couldn't not have been happier. I think they had a great test, snow and ice on the road and these were truly amazing. So glad I ordered them.”
“Hugely disappointed. The sizing is way off ... I'm a small 6 and these boots are uncomfortably small. Secondly, despite the natural variations in the appearance of the leather, this pair arrived scuffed and marked suggesting previous wear.”
Hello,
Thank you for your review. We're sorry to hear of your disappointment with your recent order. This doesn't sound quite right, if you'd like to discuss this further please get in touch with our customer care team at customer.services@moshulu.co.uk with your order details.
“I am normally a size 5.5, but have ordered a size 6 in mid calf boots from Moshulu before and they have been fine. I decided to order 6.5 in these, as people have said that they ran small and so that a nice thick sock could be worn. They arrived today and they just looked small, without trying them on. When I tried to try them on (without socks) I could not even get my foot into the neck of the boot, even with the zip pulled down. My foot would not get past the heel support at the back of the boot. I will try to exchange with an even larger size boot, but am concerned that although I might be able to get my foot in the opening of the boot, the length would then be too big. Not happy, these are poorly designed boots from Moshulu.”
Hello, thank you for your review.
We're sorry to hear of the issue you've had with your recent order. I would be grateful if you could get in touch with our customer care team at customer.services@moshulu.co.uk so we can look into this further. Thanks
