“I ordered 2 pairs of Asante shoes.One pairs from Debenhams in my usual 6.
I couldn't even get my toes in!!!!
So I ordered a 6 and a half.from the outlet site.
I could get them on but wouldn't be able to walk.
I am thinking of ordering a 7 in seashell pink.
The shoes are gorgeous very well made and if they had fitted I would give 5 stars.”
“These shoes, in Indigo, arrived looking like they had been worn. The suede was scuffed on both shoes. Very disappointing as it is a good looking shoe. I will not be ordering onlineI ordered this shoe in Indigo blue. They arived very scuffed on both shoes, almost as if they had been worn. I have old shoes in better condition. The perils of ordering on line. Very disappointing.”
Thank you for your feedback.
We are sorry to hear of your disappointment with your Asante shoes. Items are checked before dispatch, so apologies if this was not the case on this occasion.
If you'd like to discuss this further, please get in touch with our Customer Care team on 01404 510440 or customer.services@moshulu.co.uk
“Ordered this shoe and another (Keel) as I wanted choice. Lovely shoe and colour (Aegean Blue), good heel height (even for someone recovering from a broken ankle) and good fit. But, sadly, I received a pair that were damaged - bleaching on the suede in several places, and 'drip' marks on the heel. There was no proper packaging (individual plastic bags, straw stretchers to keep shoes in shape). It looked to me like I'd received a pair that had probably been returned by another customer and was sent to me in error. I returned them and the 'no quibble' refund went through as promised. Didn't ask for another pair as I chose to keep the Keels. But I would have ordered another pair if I wanted them. Don't be put off my my experience!”
Thanks for your feedback Sally. We are sorry to hear that your shoes did not arrive with you in tip top condition; we'll certainly look into this. However we are pleased your return was straightforward and that you are happy with the item you kept. If you ever have any questions or concerns about any of our products then please don't forget our Customer Care team are on hand to help however they can. You can catch them on 01404 510440 or via customer.services@moshulu.co.uk
“Thank you to the staff at Moshulu for posting two pairs of these wonderfully comfortable Asante shoes to me in Spain. I am shortly going on a wonderful cruise and needed some lovely shoes for the evening. I picked Aegean Blue and Pebble Grey to match with many special outfits.”
“I have these in a couple of colours and would definitely recommend for those who like a bit of a heel height, but this is nice and sturdy and stands up to a full day on my feet very well. This shade is pretty much navy blue, and as such makes a great wardrobe staple.”
“I ordered these shoes to go with a dress for a christening and they matched perfectly. They are extremely comfortable and easy to walk around in all day. I shall be ordering in other colours. They are true to size.”
