“Just received my purple glacier boots which I am so impressed with, so comfortable and stylish. Going to treat myself to another pair, because the are worth every penny.”
“Completely a different colour in the photo. Was expecting more turquoise / petrol, but Lagoon is definitely more dark green. Disappointing.Lighting effects and filters used in marketing / photography, very misleading.”
Thanks for your feedback Mrs Taylor. We do try to present the colours of our products as accurately as possible on our website, so we are sorry if this was not the case with your purchase. Please rest assured that the image of the lagoon colorway has now been updated to more accurately reflect the actual colour of the product, which will hopefully prevent any further disappointment or confusion for others - so many thanks for bringing this matter to our attention.
“After buying several pairs of moshulu sandals or shoes am now buying boots for my daughter. Same as mine. I love them so hope she is pleased with her present. Sure she will be.”
“I was so excited to receive my Glacier suede slouchy boots in Lagoon only to find the colour was completely different to the pictures. I was expecting a blue-green (Turquoise) shade but they are actually closer to what I would class as the Forest Green, quite dark.They will be returned.”
Thanks for your feedback Julia. We do try to present the colours of our products as accurately as possible on our website, so we are sorry if this was not the case with your purchase. Please rest assured that the image of the lagoon colorway has now been updated to more accurately reflect the actual colour of the product, which will hopefully prevent any further disappointment or confusion for others - so many thanks for bringing this matter to our attention.
“I love these slouchy boots and if I could I’d have a pair in every colour. Right from the start they were super comfy and I’ve done lots of walking in them already…..even with my usually painful feet. They look as good with skirts and dresses as they do with jeans or leggings tucked into them. My only small complaint is that the suede does have quite an ‘animal’ smell. I’m hoping this will soon fade.”
“Absolutely love these boots which I purchased in Black. They are beautifully made but they are so wide. I tried them on indoors and thought the fit was good so wore them out with a dress and tights. The are so wide at the back and ankle the only way I will be able to wear them is with socks and my skinny jeans tucked in. If I had not walked outside they would have been returned.”
Sorry to hear your new boots have not delivered the smile we promise Jazz. Our Customer Care team are on hand to offer the best advice with our products so please do feel free to get in touch as they'd be happy to help however they can. You can catch them on 01404 510440 or via email on customer.services@moshulu.co.uk
