“I have many pairs of Moshulu boots - different styles in different colours, and I love them all. I always recommend you when people comment on my boots. That’s why I’m so disappointed with these. They look fab, as always, but after day 1 wearing these they are being consigned to a cupboard until I forget the pain I am in. My heel is in bits after 1 day of wear, and that’s me sat at a desk for most of the day. I’ve never had to “break in” your boots before and I won’t be in a hurry to put these on again. Shame, as I really love the look of them. "---------------------------------"Thanks for your feedback Ketherine, we're sorry to hear that this purchase failed to deliver the usual smile. Please do get in touch with our Customer Care team, who are here to offer the best advice, and I@m sure they'll be able to find a way to help. You can catch them on customer.services@moshulu.co.uk or over the phone on 01404 510440. Hope this helps.Moshulu Customer Care”