Thanks for your comments Ashley, we're pleased to hear that you were happy with the design, but sorry that there appears to have been an issue with the heel seam. if you'd like to discuss this further our Customer Care team would be happy to help; you can catch them on 01404 510440 or customer.services@moshulu.co.uk
“I loved these slippers when they arrived. They look great and feel great to wear, very comfortable but after a few days/a weeks use they began to irritate the skin on feet. I thought it may be a coincidence and stopped wearing them for a few days but when I tried them again the irritation returned. I'm guessing the materials just aren't breathable enough for me. Obviously I can't send them back worn but very disappointed as they aren't cheap, even in the sale.”
We are sorry to hear that your slippers didn't deliver the smile we promise Mark. Please do feel free to get in touch with our Customer Care team about this - our no quibble guarantee promises that if you're not entirely happy, we're here to help however we can. You can catch us on customer.services@moshulu.co.uk or 01404 510440
“I bought these for my husband as a birthday present and although he was pleased with the overall look of them he said they are not at all comfortable. There is a seam at the back which rubs when he walks. Unfortunately we are not able to return them as he has obviously worn them.”
We are sorry to hear that your slippers did not deliver the level of comfort you'd expect Doreen - please do feel free to get in touch with us as we'd be happy to help however we can - you can catch us on 01404 510440 or customer.services@moshulu.co.uk
