“Loved these boots but they are painfully narrow, even before thinking about inserting orthotics. Please make them in a wider fit. All my other shoes are of standard width, and easily fit my half orthotics, so I don't consider myself to have really wide feet.”
Thanks for taking the time to leave a review. We're sorry to hear that your Bardsey boots have not lived up to your expectations. We will of course ensure your feedback is passed on.
If you would like to discuss this further please get in touch with our customer care team at customer.services@moshulu.co.uk or 01404 510440 (option 2, lines open 9am to 5pm Monday to Friday)
“It's hard to find shoes which fit my wide feet but these fit like a glove which is amazing and look good too. I haven't worn them much to test how they ware down. I'd only say that the zips can be a little temperamental but I'm sure that can be solved with something to lubricate them.”
“I am frustrated with my fussy feet because these boots are such a pleasing colour (Lagoon) - a really beautiful teal - and I'd have loved to have kept them. Unfortunately, the fit for me just isn't quite right, a little narrow all over and definitely not easy to wear with orthotic insoles! If you have normal feet, I absolutely recommend these boots.”
“I fell in love with these boots and after reading so many positive reviews I took the risk. I have difficult feet and struggle to fine shoes that dont cause pain. I am happy to say these boots are so comfortable, even I can wear them, straight from the box aswell ! No need to break them in. I am so impressed with my lovely boots I am going to order a different style soon”
“Had a pair in black and wore to death… they disappeared from website ( even in the sale) I was very . Then … they reappeared as a ‘final, final sale’ so I snapped up a pair of navy. Happy lady”
“Loved these boots, bought on offer. Beautiful leather/suede. Excellent 2 zip and lacing allows for a very individual fit. I DO have wide feet so have spent the last few weeks easing/ softening them up/in. The foot section is very supportive, does not go ‘boat like’ too quickly, hence the time, patience and effort needed. (Other makes of boots have over softened and I’ve needed to wear socks to compensate). Finally got there!!”
“The soles wore away very quickly and had to be glued back on. One zip broke. Emailed company for a response but no reply. Very disappointed and won’t bother with Moshulu again.”
We are sorry to hear of the issue you expereinced with these boots Becky; it certainly doesn't sound quite right that you've not heard back from someone in our Customer Care team so I do wonder if perhaps there was an issue in this email reaching us? If you'd like to follow up we'd be more than happy to help however we can. You can catch the team on 01404 510440 or via customer.services@moshulu.co.uk
“I love these boots! From my 1st Tan pair I was hooked. I now have a ‘spare’ Tan pair ( in case I wear my originals out and they get discontinued!! ), Navy, Black and Olive. Really comfortable and look really good.”
