“I previously had a pair of these in blue size 37 which fit so perfectly and were so comfortable I adored them. The loafers lasted for ages and as I loved them so much I bought another pair in aubergine the same size. When they came they looked great - beautiful colour but when I put them on they were really snug. Because I had them before In the same size i just thought they needed wearing in a bit. I’ve had them a couple weeks now and although they are beautiful soft and gorgeous they are just too tight. There must be an issue with size and I am disappointed. I’ve worn them now and can’t send them back.”
Sorry to hear that your second purchase failed to deliver the smile your first did Georgina. Please do get in touch with us here in Customer Care as we'd be happy to help however we can. You can catch us on 01404 510440 or customer.services@moshulu.co.uk
“Having bought a pair ankle boots from Moshulu a year or so ago, I couldn't resist the loafers. I knew without trying them on that they'd be comfortable. My only problem was which to choose! The bright green suede ones shouted "buy me" , so I did, along with grey suede, black leather and navy leather; couldn't be more satisfied.The sales team is terrific too, friendly, helpful and knowledgeable about the product they sell. A special mention must go to George, who took my last order. What a wonderful ambassador for Moshulu. Hope his back is better after his football match!!”
“These beautiful little shoes were exactly what I was looking for (when does that ever happen?!) they're very well-made, soft, comfortable and look amazing with so many outfits. They rubbed a little on my heel at the top of the shoe which is quite normal so I was armed with plasters and I trust this will go with time.”
“I ordered the loafers in Indigo size 6.5. They arrived on a Friday but I found them to be too tight. I rang Customer Services and re ordered a larger size. They arrived on the Monday. What service! Love the loafers, lovely fit and colour. Will be ordering more.”
“I ordered 2 pairs of shoes in the sale, intending to send one pair back, but I kept both pairs. The print on these is very leopard, comfortable, stylish, good fit, well made”
