Cica Soothing Serum Reviews

4.4 Rating 512 Reviews

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Suzanne Okane

Verified Reviewer

“As other customers have stated, the smell isn’t the best but it was very good at calming redness and problem areas.”

1 Helpful Report

Posted 2 years ago

“I have sensitive skin type. This serum works perfectly for me. It's moisturising and soothing.”

1 Helpful Report

Posted 2 years ago

Author didn't leave any comments.

Helpful Report

Posted 2 years ago

“Have been using this serum for about a month now and my skin definitely feels less sensitive. As others have said it does have a slightly unpleasant scent but i just make sure i’ve got a scented moisturiser ready to cover the smell!”

1 Helpful Report

Posted 2 years ago

“I ordered the Centasoothe serum a couple of months ago because the winter weather and central heating was playing havoc with my skin and I developed sore, dry patches and acne and I knew I needed to change my usual skin care regime. The delivery, as always, was prompt by my first disappointment on opening the serum was the apperance. I can only describe it as bloody colostrum, very off-putting. The next disappointment was the smell. I can't identify what it is but this serum stinks, it smells like something had rotten and makes me gag. I tried to use it a couple of times but couldn't get past the smell. I raised this with Facetheory who immediately offered a refund - I can't fault the customer service. That's where this review would end if I hadn't caught covid a couple of weeks ago which has completely wiped out my sense of smell. After a week or so sruck in bed and feeling dreadful, when I started recovering my skin looked like it had aged 20 years. Seeing as I couldn't smell anything I decided to give the serum another try and if you can't smell it I have to say it is wonderful! After just two applications my skin looked brighter, smoother and fine lines were erased. I would love to keep using this but I know once my sense of smell returns I won't be able to tolerate it again. I wish Facetheory could adapt their recipe to remove the off putting scent because the serum itself is fantastic. As it currently stands I wouldn't recommend buying this product but if they change the formula give it a try.”

3 Helpful Report

Posted 2 years ago

Hi Emma, Thank you for your feedback. The distinct smell comes from the ingredients dragons blood and centella. We already looking into a reformulation that makes the smell less distinctive. Thanks Facetheory Team

Posted 2 years ago

“This product is amazing and does wonders on my skin. It has a funny smell that will disappear after a minute. This is the nature of botánica and I would recommend it 100%”

1 Helpful Report

Posted 2 years ago

Anna Schröter

Verified Reviewer

“Leider finde ich den Geruch so unangenehm, dass ich das Produkt nicht verwenden kann. Ob es wirkt, kann ich daher leider garnicht sagen...”

Helpful Report

Posted 2 years ago

Amyjelbart Jelbart

Verified Reviewer

“Such a lovely serum really nice texture and my skin already seems glowing from it”

1 Helpful Report

Posted 2 years ago