Cica Soothing Serum Reviews

4.4 Rating 512 Reviews

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Phone:

07961785402

Email:

help@facetheory.com

Location:

145-147 St John Street
London
EC1V 4PW

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Zdravka Saraivanova

Verified Reviewer

“Very good for irritated skin, a little sticky, but it works well”

Helpful Report

Posted 2 years ago

Michaela Mohr

Verified Reviewer

“The result is great looking skin, but the smell is indeed awful and unbearable. I didn't think it would be this bad, but I can't keep using it and should've listened to the existing reviews... :(”

2 Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. The smell naturally comes from the Dragon's Blood and can be very strong for some customers. I make sure to pass this on to our development team. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

Nadia Kouchkar

Verified Reviewer

“Bonjour , je regrette de ne pas trouver une notice en français”

1 Helpful Report

Posted 2 years ago

“Leider hat das Produkt bei meiner Rosacea nicht geholfen. Das kann eine absolut individuelle Reaktion sein, aber für mich ist war es nichts. Die Textur ist angenehm, jedoch ist der Geruch sehr streng.”

Helpful Report

Posted 2 years ago

Hallo Es tut uns leid, dass Ihnen dieses Produkt nicht geholfen hat. Wir haben eine 365-Tage-Garantie – senden Sie uns einfach eine E-Mail an help@facetheory.com für einen kostenlosen Umtausch oder eine Rückerstattung. Liebe Grüße Facetheory-Team

Posted 2 years ago

“To be honest i... LOVE the smell of this product. For me it's not off-putting at all. It reminds me of some childhood cooked meal (take that as you will) and you can hardly smell anything unless you put the product straight to your nose. As far as the performance of the product, it's also 5 stars from me. I have very! sensitive/dry skin and just recently experienced a averse reaction to a sunscreen and i have always wanted to try this product which intrigued me with it's inclusion of dragon blood and my favourite centella, which has not only cleared the redness and scars but has also softened and brightened the overall appearance of my face (it feels so hydrated) So, In conclusion. I Love it, and it makes me hungry. :)”

5 Helpful Report

Posted 2 years ago

“Love this product! The smell isn't my favourite, although I wouldn't say it smells like raw meat. Fantastic for dry, irritated skin with great moisturising properties. Have bought it a couple of times now and would buy again.”

3 Helpful Report

Posted 2 years ago

Rukshana Ahmed

Verified Reviewer

“This product is a good as a morning serum. Applied under my day cream.”

Helpful Report

Posted 2 years ago

Márcia Moreira

Verified Reviewer

“I have mild rosacea, bougth this serum thinking it would help calm it down a bit. Now I regret my decision. Left me with a rash on my face, rosacea patches used to be light pink, now are bright red. I look like a tomato. Skin is super sensitive right now, and also dry. My skin barrier is ruined.”

4 Helpful Report

Posted 2 years ago

Hi, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. For example, it may be a specific ingredient in the formula to which you are allergic, or an active ingredient which is simply too potent for your skin. Sometimes it's other products used at the same time, or even external/environmental factors. We do have a 365-day guarantee - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory

Posted 2 years ago