Viktoria Chatzisarrou

“Very good face serum for glowing skin”

Posted 7 months ago

Elizabeth Osei

“It came really quickly. I just started using it and my dark spots and dark circles are all gone. Haven't finished using the product tho.”

2 Helpful Report

Posted 7 months ago

Victoria Secillano

Verified Reviewer

Author didn't leave any comments.

Helpful Report

Posted 8 months ago

“Really good product. Very light on the skin. I haven't had any reactions from it, I have sensitive acne prone skin. I wanted to get rid of the hyperpigmentation spots from previous acne. So far been using a month n it is lightening the areas. Gently and leaving a lovely glow on the skin. I started off with putting it ontop of my moisturiser to see how my skin reacted first and now do it on its own n cream on top. It might take longer to work on older hyperpigmentation marks, but generally I have seen that it can 3-6 monthly skin cycles to see the biggest differences. Definitely would recommend!”

1 Helpful Report

Posted 8 months ago

“I really like this serum. It's lightweight and hasn't caused me to breakout. I've only been using it for a short time, but my very dry, mature skin is already looking and feeling better. Hoping it will eventually help to even out my skin tone. FaceTheory Customer Service is fantastic too. For some unknow reason Evri had return my order to the seller. Whilst, I couldn't get hold of Evri or Paypal to find out why, I was able to contact FaceTheory Customer Service who immediately re-sent the item and resolve the issue.”

2 Helpful Report

Posted 8 months ago

“I bought this to help with discolouration and dryness. This along with the aha face mask has helped to clear this up completely.”

1 Helpful Report

Posted 8 months ago

Noëline AHAMADA

Verified Reviewer

“Très déçus, éruptions cutanées a chaque fois que je l'utilise, pleins de petits boutons comme une allergie, j'ai continué l'application en me disant qu'avec le temps ça passerait , mais ça a sensibiliser ma peau, je m'y connais en soin (formation esthéticienne) J'ai acheté ce produit car je voulais de l'éclat n'ayant pas de problemes de tâches ou autres, mais ça la littéralement créer boutons, tâches et beaucoup de tiraillements+ démangeaisons, prête a vous le renvoyer et me faire rembourser . Si pas de remboursement possible, je vous renvoie le produit et vous me proposez son équivalent Je ne peux pas recommander ce genre de produit car il m'a fait regraiser dans ma routine au lieu de préparer ma peau au mieux pour un été sans maquillage, ne me permettant plus de travailler mon éclat mais devoir palier entre imperfections, démangeaisons, taches et tiraillements. Je ne fait aucune allergie.”

1 Helpful Report

Posted 8 months ago

Bonjour Noëline, Merci d'avoir partagé votre avis sur notre produit. Nous sommes sincèrement désolés d'apprendre votre expérience et l'inconfort qu'elle vous a causé. Votre satisfaction et votre bien-être sont nos principales priorités et nous prenons ces préoccupations très au sérieux. Il existe plusieurs raisons pour lesquelles vous pouvez avoir une réaction cutanée à certains acides, même si votre peau est déjà sensibilisée, par exemple une barrière cutanée compromise : une peau sensibilisée a souvent une barrière cutanée affaiblie ou endommagée. Cela la rend plus sensible aux irritations causées par des ingrédients actifs comme les acides. Lorsque la barrière est compromise, même les acides doux peuvent pénétrer plus profondément dans la peau, provoquant potentiellement des réactions plus intenses. Nous vous recommandons d'arrêter le sérum si vous ne l'avez pas déjà fait et nous avons transmis les détails de votre commande à notre équipe du service client qui traitera un remboursement pour ce produit. Merci Facetheory Team

Posted 8 months ago

“I was very enthusiastic about this product but i am very disappointed that i am not satisfied with the results of the serum. I bought one bottle and used it up, i didn't see any results, so i went ahead and bought two more so that i can use it longer in anticipation of getting results but i have no changes on my skin. Unfortunately it didn't work for me at all”

Helpful Report

Posted 9 months ago

Hello, Thank you for taking the time to share your experience with our tranexamic acid serum. We sincerely appreciate your enthusiasm and commitment to giving our product a thorough trial. We're genuinely sorry to hear that you haven't seen the results you were hoping for, even after using multiple bottles. Please consider that while some users see quicker results, it can take up to 8-12 weeks of consistent use to notice significant changes for others. You may find it helpful to also use an SPF during the day to ensure that the positive affects are not being overwritten by new UV damage. Our returns policy gives you peace of mind with Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory

Posted 9 months ago

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