Login
Start Free Trial Are you a business?? Click Here

Vitamin C Cream Cleanser C1 with Stabilised Vitamin C Mandarin 170ml Reviews

4.1 Rating 7 Reviews
Read facetheory Reviews
Visit Product Page

Phone:

07961785402

Email:

help@facetheory.com

Location:

145-147 St John Street
London
EC1V 4PW

VALERIE HUBER
Verified Reviewer
Ne convient pas aux femmes enceintes
Helpful Report
Posted 1 month ago
MARIA ANGELES VERDU
Verified Reviewer
Perfect cream to treat, seal and protect at the same time. I have used it with the Regena Vit C serum in summer combined with the Resvera serum, and in winter with the hyaluronic or peptide serums and it works perfect!
1 Helpful Report
Posted 1 month ago
Author didn't leave any comments.
Helpful Report
Posted 2 months ago
I used to buy this cleanser as it was my go too but they changed the packaging and was told that it was exactly the same but it wasn’t. So when I saw the outlet I purchased another one. But when it arrived it was completely different and told it’s exactly the same one. I contacted customer service and they gave me a refund. Excellent customer service. But unfortunately I don’t recommend this product anymore. The original one I would of highly recommended it.
1 Helpful Report
Posted 2 months ago
Hi, Thank you for taking the time to share your experience with our cleanser. We sincerely appreciate your loyalty as a previous customer and are genuinely sorry to hear that the recent changes have not met your expectations. We understand how important consistency is when it comes to skincare products, and we regret any confusion caused by the packaging updates. Your feedback regarding the product's formulation is invaluable to us, and we will ensure it is communicated to our product development team for further review. We are happy to hear that you had a positive experience with our customer service team. Providing excellent support is a priority for us, and we’re glad they could assist you promptly. While we’re disappointed that this product no longer meets your needs, we hope you might consider exploring our other offerings in the future. We are committed to delivering high-quality products, and your feedback helps us improve. Thank you again for your insights, and please don’t hesitate to reach out if you have any further questions or concerns.
Posted 2 months ago
Love this cleanser & I'm SO happy to be able to get some in the old glass jar packaging. I'm not a fan of the new tubes & am really hoping Facetheory will revert to their lovely glass jar originals !
2 Helpful Report
Posted 2 months ago
Alexandra Maffione
Verified Reviewer
Author didn't leave any comments.
Helpful Report
Posted 2 months ago
Maria Tolaini
Verified Reviewer
Have been using this cleanser for a long time now, only negative point is that it doesn't totally remove eye makeup. But seeing I now do a double cleansing with an oil first and then this product. Excellent result. Love it
Helpful Report
Posted 3 months ago