“The trainer was really rough (not in pressure but like holding onto my head for leverage during massages, pulling on my hair trying to put the headband on). Her hands smelled like cigarettes heavily, and my hair was soaked from the water afterwards because she didn’t adjust the headband. She went over my ears with the device a few times because she was being so rough”
“I loved my entire experience from start to finish! My only complaint was I was grossly misquoted on an upcharge. My trainer recommended an additional service that she said was $50 that ended up being $110 on the final bill.”
“I was not consulted about the extra chargers for the oxygen add on. My trainer did not explicitly say that it was an add on/extra charge. Seems like she was just trying to trick me into adding on services without my knowledge of it costing more”
“Trainer Kate is amazing! She made sure to let me know what she was doing, what she would do next and what the benefits were. As always, my workout was a success.”
