“Total upsell by mumbling. Would like a refund of the upsells that were not authorized. Yasha Young and Sarah Ferguson will not be coming back without the refund of the extras that we’re not authorized”
“Really enjoyed my first experience at FaceGym. Therapist was great and friendly. I felt relaxed and would return - I just didn’t like the upselling during the treatment. It’s distracting/a bit uncomfortable and I thought could have been discussed in the pre consultation.”
“Since starting on a course of cryo contour, I’ve had more comments on my skin than ever before. Seriously, people will stop you on the street and ask what you’ve been doing. Answer is: Face Gym”
“Do you research before! I had an express workout three weeks ago and my eye has not stopped contracting/twitching ever since. Your workout should not be painful or cause excessive twitching. Mine was exactly that and now I am left with a twitch. Zero warnings from Facegym around the potential risks or effort to help resolve the issue.”