“Items never arrived (had ordered more than one item to give away as gifts. I am such a fan of FaceGym). Horrible experience with Royal Mail. Contacted customer service a couple of times and received no real help. Hoping for a refund at this point”
“Received promotly, but QR code on bag for instructions doesn’t work. I messaged 2 weeks ago for a link to instructions and had no reply. No great for an expensive piece of kit.”
“There is supposed to be a QR code linking to videos to know how to use this tool. What actually happens is that the QR code does to a 404 error page. There is no guidance.”
“Product is very well made but there are no instructions as to how to use it properly. The QR code on the bag does not work and I have not been able to find an appropriate video to walk me through a routine.”
“I love face gym but I wish they had a better way of allowing you to send gifts to people in the post. This is the second time I’ve sent a gift and there is no possibility to write a short message so the person knows who the gift is from. I’m sure this isn’t a hard thing to add but would be helpful”
“This tool is really the best to sculpt and improve skin’s texture. It has different angles which you can use for different areas, even to target the small lines. Love it!”
