Grey Fabric Divan Bed Set With Headboard & Premium Memory Sprung Mattress! | Wowcher Reviews

2.9 Rating 44 Reviews

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“Not good quality. Mattress isn’t good and comes rolled and vacume packed in a box, you can feel the springs and you get wheels not the silver feet as shown in picture. Base also very cheap. I returned mine but had to pay courier fees of £100 to get back to supplier in order for Wowcher to process a refund. Stressful! I wish I had gone direct to a shop. Also delivery driver wouldn’t take to room, literally left just inside my door. I’ve since bought new beds from a local supplier and the process was sooo much easier. They took beds up to my rooms, set them up for me without any issue and the quality is much better. Wowcher also annoyingly charge £39.99 delivery per item. I had 3 beds so had to pay this amount 3 times! So not as cheap as you first think! And in my refund they deducted over £10 per bed. Very disappointed! Save yourself the stress and go elsewhere.”

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Posted 1 month ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 1 month ago

“Initially the process seemed very good and the bed arrived promptly with very minimal issues, however, it arrived with no mattress and, after an email from customer service (saying I would here something in 24hrs) 5 days later I have still not heard anything back about when or if the mattress will be delivered.”

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Posted 1 month ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team

Posted 1 month ago

“Very quick delivery, bed was easy to manage up the stairs as well as the box with mattress in (that did need 2 people though as was heavy). Very easy to put together and the mattress sprung out to almost full straight away. For a firm mattress it is very comfortable and so far I have not woken up with a bad back like I got with my previous one.”

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Posted 1 month ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 month ago

“The black Friday price drop was amazing and the bed is fantastic”

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Posted 1 month ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 1 month ago

“Mattress is so comfortable, and I look forward to going to bed. The bed is great value for money as this came with a headboard mattress and base. Definitely recommend wowcher.”

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Posted 2 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 2 months ago

“Didn't arrive so waiting for a refund...”

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Posted 2 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 2 months ago

Author didn't leave any comments.

Helpful Report

Posted 2 months ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 2 months ago

“I had my doubts about the mattress in a deal at this price but I was totally wrong. After 24 hours the mattress is filled out and so comfy the bed is good quality. The only fault being 2 holes missing on the headboard struts. Otherwise really good.”

Helpful Report

Posted 2 months ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 2 months ago