Hi Mark,
We were very surprised to see your review as you haven't been in touch with us. This is a very popular product - it would not remain so were it to break on first use for all of our customers. Unless you've broken this item doing something unusual I would suspect that we can get this replaced for you under warranty! If you would like a replacement then please get in touch!
We look forward to hearing from you.
All the best, Lee @ World of Wolf