“Runs small - Based on Model Height/Weight who wore size medium:
I ordered size large - but it was too small. Tried to exchange but it was out of stock. Used RMA return tag and sent back. Returned item was signed/received on January 8, 2024 but still no credit on my account after 2 weeks of waiting. Please follow up on this. Thank you.”
Hi Karen,
Thank you for your feedback. Sorry to hear that the item didn't fit as expected. We've followed up with you directly regarding your refund, but we can confirm that this has now been issued ad you should see this back in your account within 7 days.
Please let us know if we can be of any further asisstance.
Best wishes,
Wax London
“Great looking shirt and the quality is top-notch. I can't say enough about the customer service--they understand the assignment and clearly take pride in their product. Excellent brand--will most certainly buy again! Thanks.”
Hi Maja,
Thank you for your kind words! We're so glad to hear you're happy with both the quality of the Overshirt and our customer service.
Please let us know if we can be of any assistance.
Best wishes,
Wax London
