“Loved my first pair. After replacing a 30 for 32. Ordered another 32 in charcoal which arrived way small. Quality control issue obv. Returned/replaced with a 34. Still wayyyy small. And the waist snap button was sewn in wrong area making it tighter! Shared photo with Jack at customer service. I had to make my case I shouldn’t be charged for shipping return cuz not my fault your product had issues.
So this absolutely turns me off future orders. Hassle to process returns, drop off etc. Too bad really.”