“The jacket was too small, so I returned it by creating a return code and using a return label. I bought the larger one, which was delivered. The returned jacket is stuck with UPS in the UK, who refused to return the jacket to you without paying local duty. I could choose between destroying the jacket or have it again returned to Poland but this would be another payment for the freight and secondary custom payment of more than 100 GBP. So, in short. You are selling the product out of the UK but you forgot to mention, that you do not accept returns from the EU. A very bad service indeed. Because of you, I lost 300 GBP and the cost of the shipment by UPS. If I accepted the return, I would have to pay an additional 100 plus GBP plus the cost of the shipment. Of course, I will leave a few thoughts about my experience on the google reference side.
UPS Tracking Number:
1ZCC98T1D999431036
Ship To: Wax London
Daniels Way
Hucknall
Returns: GE1507909621GB
Nottingham, NG15 7LL
GB”
