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Atlantic | 6-Person Inflatable Hot Tub | Integrated Heater | Grey Rattan Reviews

4.9 Rating 853 Reviews
Read Wave Spas Reviews

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Really pleased with our hot tub
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The tub is fantastic. Setting up is really easy. The tub is ready in a couple of days. It's very comfortable and the bubbles are brilliant. Can't fault it.
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Easy to install great to use
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Very good service
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I've put 5 stars but only so it shows at the top where people read the review first. I didn't receive the hot tub as they kept changing the delivery date. The customer service is the worst I've ever had to deal with and probably ever will. This company won't last much longer if they don't change to direct customer service. It takes two days for a reply which most of the time feels auto generated as they don't give a straight up answer. I cancelled the hot tub and asked for a refund which I really didn't think I would get. I still got emails weeks after saying the hot tub was on its way but delayed. After I received my refund I half expected the hot tub to turn up. That's how incompetent the staff feel when you talk to them. My advice would be to stay clear of this company until they sort their act out. They seem very dodgy to deal with, probably aren't but the way its organised made me and hundreds feel like it's a scam. Shame as it could be the best hot tub company in the uk. Got my hot tub from b&q in the end and its been brilliant. Just wish I would have done it sooner as I wasted 3 months with wave.
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I will be totally honest, I was a little bit dubious as it was a make I had never heard and a company that I have never heard but I took the gamble. It arrived well before the due date which was amazing. We unboxed it and got it straight out. It is amazing! We have loved using it over the back end of summer! Lovely and hot and the jets are good and strong! Very spacious and deep! Highly recommended!
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Very happy with our hot tub, we are a family of 4 and there’s plenty of room, the rattan effect matches my garden furniture and wave direct kept me updated with delivery dates
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