Login
Start Free Trial Are you a business?? Click Here

Wave Swift 6 Person Rigid Foam Hot Tub, Eco-Friendly, Insulated Spa, Black - Pre order for deliver w/c 24th April Reviews

4.9 Rating 277 Reviews
Read Wave Spas Reviews

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

Visit Product Page
Wave has been great right from the start. Although I had to wait initially to get my spa the spa arrived within the times specified. I have had my spa over 12 months now and have only had a couple issues with it which were highlighted and dealt with very quickly. The staff went out their way to make sure that we received the items we needed in a short space of time and were great at returning emails when I needed some help to fix a couple of things, even going as far as following up emails to make sure it was sorted. I would highly recommend them. I used to have a different spa from another big retailer and whenever something went wrong there was no way of getting in contact with a helpline or spare parts you basically had to solve it yourself by researching and buying second hand parts. Not with wave though they made sure to help me direct to get spare parts and even instructions how to fix it or do it. Really happy with their service.
Helpful Report
Hi Joanna, Thank you so much for taking the time to leave us this lovely review! We really do appreciate this and it makes a huge difference to our business! Enjoy the rest of the summer in the hot tub and have a great day! Happy Tubbing! Kind Regards, Nuy @ Team Wave
We pre ordered our hot tub in February and got delivered in the end of June as promised. Our hot tub arrived and leaked from when we set it up and had a faulty liner meaning we were unable to use the tub. But after videos and correspondence with wave via email I managed to get this resolved within three weeks and was sent a new liner and has been perfect since. We had a curtesy call from Patrick from customer service at wave who was very helpful and offered us new filters as a good will gesture still awaiting delivery of these but hopeful they will be with us soon. Happy with the prompt responses from wave.
Helpful Report
Hi Amanda, Thank you for taking the time to leave us this kind review and for mentioning Patrick. I’m so happy that you love and enjoy our hot tub, enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave
We are loving this hot tub. It was easy to assemble for my husband and me, and is very sturdy. We bought the inflatable cover, and this along with provided one retain heat well. We put the heater on for about 3 hours, which is all it needs to heat up to our set temperature of 35 degrees. Instructions are easy to follow. Just make sure you buy the chemical kit and check the water to see if anything needs adding. We wanted a more rigid hot tub rather than an inflatable and this is just right for us.
Helpful Report
Hi Lesley, Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with setting up your hot tub We are very happy that you enjoy and love our product I hope you have a wonderful day and enjoy the rest of the summer Happy Tubbing! Kind Regards, Nuy @ Team Wave
We bought this last year during lockdown and it was one of the best things we've ever bought. Used it so much even when was snowing in the winter. We absolutely love it and highly recommend it
Helpful Report
Hi Melissa, Thank you so much for taking the time to leave us this lovely review! We really do appreciate this and it makes a huge difference to our business! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave
waited more than 2 months on this and had doubts about still receiving it but wave came through on their end,been up and running for 10 days now,great so far ,keeps heat in better than expected being the foam rigid tub,overall great hot tub for the buck so cant fault yet anyway,thanks wave
Helpful Report
Hi Jonathan, Thank you for taking the time to leave us this kind review! I’m so happy that you love and enjoy our hot tub! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave
Absolutely amazing product best thing ever x
Helpful Report
Hi Shirley, Thank you for taking the time to leave us this kind review! I’m so happy that you love and enjoy our hot tub! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave
Author didn't leave any comments.
Helpful Report
Hi Shona, Thank you for taking the time to leave us this kind review! I’m so happy that you love and enjoy our hot tub! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave
Have had this hot tub for nearly a year now and it is great although just had an issue with the plug over heating and melting wave spa have been quick to respond to my email and are arranging a new cable and plug to be fitted except for this the hot tub is fantastic we are in most evenings hate being without it now the foam sides with it being rigid is great
Helpful Report
Hey Andrew! Thank you for your kind words. It was really nice to read your review. :) Your setup looks absolutely incredible, I'm sure you'll create lots of good memories in the tub over the summer. Happy Tubbing!! and Kind regards, Michael S @ Team Wave