“Amazing product!! I have a very fussy Border Collie who absolutely loves all flavours of this food. Delivery was also Superb!! I ordered at 12 noon on a Friday and received my parcel at 9:30 on the Saturday (less than 24hrs)”
“Love the food and my dogs enjoy it. I find the coupon you send out a bit disappointing as if purchasing three bags at once you get free postage but with the coupon it takes you under the free p&p amount which is more expensive than the money off! Couldn’t use it last time despite making what I felt was a substantial purchase.”
Hi Justine
Thanks for the review and thank you for your feedback.
We'd like to offer free delivery for every order but the cost of using a decent next day door to door delivery service like DPD is not something we can absorb all the time. The standard DPD charge including fuel tax and VAT is more than the £5.95 we charge for smaller orders. We discussed a lot (!) where to put the cut off as we knew that there would always be the odd customer who didn't feel a win win.
There are also now some tasty offerings to take you just over the threshhold for free delivery as well! Try some of our treats, they are only £2.50 a bag.
“So happy to have found a food that doesn’t upset my fussy poodles tummy. Getting consistent nice firm stools, and she hasn’t had to put up with the usual bum cleaning.”
“Our puppy absolutely loves all of these flavours. We were having real difficulty finding a dog food that agreed with her stomach. From the very first day of changing her to this food we noticed an immediate difference in the firmness of her poop and the evening flatulence ceased! Thank you. We have just ordered our next batch.”
“This type of dog food is new for Dillon so I’ve started her on the ocean fish she really seems to be enjoying it. Can’t wait to try the other flavours.”
“Food is very good but unfortunately I am having trouble getting my 13 month old cockapoo to eat it. Sam.le packs went down really well so I bought I of each packs. However now she won’t eat it 4 days now any suggestions??!!!”