Inspire 4 Door Oak Internal Bi-fold Doors Reviews

4.8 Rating 139 Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

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Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Martin Sinnott

Verified Reviewer

“Easy to fit, easy to finish. Excellent all-round product at the right price”

Helpful Report

Posted 1 year ago

Hi Martin, Many thanks for the great review, we are delighted to hear how pleased with everything you are, and your installation looks fantastic! Kind regards Vufold

Posted 1 year ago

John Griffin

Verified Reviewer

“Oak internal bifolds looked good but the veneer is delaminating from the door . Vufold are refusing to sort it unless I pay for a new door. It’s clearly a manufacturing problem but they’re trying to say it’s the fault of stain used even though I contacted them previously for advise, they seem to change their story to suit themselves. It seems to be a poor quality product with appalling aftercare.”

1 Helpful Report

Posted 2 years ago

Dear Mr Griffin, We are sorry that you are disappointed with our service. We can see that you have submitted two individual complaints on different platforms, so we will reply to all points raised. When you initially contacted us about the issue with the lifting veneer on one of your four internal doors we issued you with an instant replacement, despite the fact that you had used a quick-drying varnish intended for external doors on an internal door. As we discussed, a ‘water-based’ varnish is generally suitable for the type of door supplied, however, this was based on the assumption that this was a standard water-based varnish specified for internal doors. Naturally, a varnish created to withstand external use will be much harsher - had we been aware of this fact we would have undoubtedly advised against using it. In addition, the ‘quick-drying’ element of the product could be potentially harmful to the veneer. Again, had we been informed that this was the type of product you were using we would have suggested choosing a much milder treatment. Regardless of this detail, we issued you with an immediate replacement free of charge. At this point, we clearly expressed our concerns over any further use of the varnish, which had caused damage to the original door. For this reason, when you contacted us because a second interior door had also been damaged by the same ‘quick-drying external’ varnish we could not justify another full replacement. From your initial experience with the varnish, we were surprised that you attempted to use it on another product and we cannot take responsibility for issues occurring after failing to adhere to our advice. However, as a gesture of goodwill, we still offered you a significant discount on a replacement door. We are sorry that you have felt the need to issue two complaints on this matter when the problem occurred as a result of the varnish as opposed to the manufacture of the doors. We are also confident that our after-sales team did everything they could to assist you, from issuing a replacement to the first door free of charge, offering a significant discount on a replacement to the second door and fully examining and advising against the future use of the quick-drying varnish. Many thanks, Vufold

Posted 2 years ago

“Exactly what we envisaged ,really pleased with finished partition. Would recommend professional assistance, as we had, fitting in an older property. -Bulging walls, ceiling and floor”

1 Helpful Report

Posted 2 years ago

Thank you for the great feedback - delighted to hear how pleased you are. Kind regards Vufold

Posted 2 years ago

Karen Shepherd

Verified Reviewer

“Lovely product, well engineered and perfect for the division of rooms. Rapid delivery.”

Helpful Report

Posted 2 years ago

Thanks for the great review Karen - glad to hear you are happy with everything. Kind regards Vufold

Posted 2 years ago

David Rainbird

Verified Reviewer

“I did worry about the fitting by my self as i am an avid D I Y person. but had no problem . i followed the instructions and all the parts fitted perfectly .and the doors look and work perfectly. very very pleased with VUFOLD and would like to thank all the staff for making my job as easy as pie.many many thanks I WOULD RECOMEND VUFOLD EVERY TIME”

1 Helpful Report

Posted 3 years ago

Dear David, Thank you for your fantastic review, we really do appreciate you sharing your experience. We are delighted to hear you found the installation easy and you are happy with both the look and quality of your doors. It's great to hear our hard work has not gone unnoticed and we will be sure to pass your more than welcomed thank you on to the team. Kind regards Vufold

Posted 3 years ago

“Good quality, no problems”

1 Helpful Report

Posted 3 years ago

“Amazing doors.. easy and ready to install.. dream come true”

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Posted 3 years ago

“These doors are great. They look fantastic and are great value. There are far more expensive options out there; don’t waste your money.”

1 Helpful Report

Posted 3 years ago