Finesse 3 Door Oak Internal Bi-fold Doors - With bottom track Reviews

4.9 Rating 124 Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

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Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Peter Gibson

Verified Reviewer

“Excellent quality as always, my fitters had no problems with the doors and they are just what we wanted”

Helpful Report

Posted 4 months ago

Thank you so much for your outstanding 5-star rating, Peter 👍 We are thrilled to hear that you find our doors to be of excellent quality and thank you for sharing that your fitters had no issues with the installation, and that they perfectly match your expectations. Thank you once again for your kind words and for choosing our products. Kind regards Vufold

Posted 4 months ago

Steve Rigley

Verified Reviewer

“It's brilliant! Really good quality doors and hardware. The preparation given to the doors made them easy to install: I'm not a strong person but the design made it easy enough for me to fit completely on my own! Preparation (varnishing) takes a bit of time but if a jobs worth doing..... Had one problem in that the door handles I purchased from Vufold had marks on that I couldn't remove. I called, sent photos as requested and received replacement within 2 days! So all in all delighted with my purchase and would thoroughly recommend Vufold.”

Helpful Report

Posted 4 months ago

Trish Mckeogh

Verified Reviewer

“Good quality doors. Was let down in the packaging. Where the frame had been packed it’s allowed some discolouration to the frame (potentially exposed to sun light?). This has became worse upon varnishing them. Would suggest they are all either all covered in the clear film or not used at all to prevent this. Frame now looks like blocks of alternative shades”

Helpful Report

Posted 10 months ago

Thank you for your 4-star rating Trish and we are pleased to hear you are happy with the quality of your oak internal doors. We apologize for the trouble with the packaging, and we completely understand your concern with the discoloration. We will investigate the cause of the issue and contact you to offer a resolution. Kind regards Vufold

Posted 10 months ago

“Excellent quality, bifold doors look stunning between dining room and lounge”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star rating of your Finesse Oak Internal Bi-fold Doors. We really appreciate your kind words, and we are delighted to hear what a positive impact they have had 😊 Kind regards Vufold

Posted 11 months ago

Alan Stephenson

Verified Reviewer

“Despite an issue with marks on the frame the overall product is fit for purpose. However now that the builder has finished it had become apparent to that three of the cover caps to the hinges are missing. Can these be acquired.”

Helpful Report

Posted 11 months ago

Hi Alan, Thank you for taking the time to submit your review and we are sorry to hear of the issues. Having checked our records, we can see that we did previously discuss the marks with you and the issue was found to be caused by the frame box getting wet, and in turn, leaving water marks on the wooden outer frame. When you received the box, you signed the delivery note to confirm all the packaging was in good condition, however, after reviewing the photos you kindly provided, there was significantly large patches of water damage to the outer card packaging. The issue wasn’t reported to us until a week after delivery and after installation, so it left us very limited as to what resolution we could offer at this stage. We have a designated aftercare team who are available to offer assistance for any queries or further support and can be contacted directly by email: aftercare@vufold.co.uk or call 01625 442 899. We will pass this onto our aftercare team for you and they will be more than happy to check if we have a spare hinge end cap for you, however we are a little confused as to why you have requested three, your door set only requires one. A member of the team will contact you directly to get this resolved for you. Best regards Vufold

Posted 11 months ago

Mark Robertson

Verified Reviewer

“I was very pleased with the build quality of this product, the doors look great and were very easy to fit yourself. I shopped around and found cheaper products but these doors with the added bottom rail were far superior. Great product and would highly recommend”

Helpful Report

Posted 11 months ago

Hi Mark, Thank you so much for your 5-star rating of the Finesse 3 Door Oak Internal Bi-fold Doors. We are so glad to hear that you had a positive experience with this product. Thank you also for sharing how pleased you are with the build quality and overall look of the doors, and that they were easy to install. We really appreciate you highlighting the Vufold difference, and that when comparing to others, our products are far superior. Thank you for your review! Best regards Vufold

Posted 11 months ago

Kevin Wright

Verified Reviewer

“I was a little surprised that the oak vaneer is not on the door edges as it would be for a standard oak door from Howden which we have installed around our house, so marked you down for this reason and may not have purchased if I'd known this at the time. I'm just in the process of varnishing and not installed as of yet.”

Helpful Report

Posted 11 months ago

Hi Kevin, Thank you for your 4-star review. So we can look into this for you, please can you kindly provide some images of the areas you are referring to? They can be emailed to aftercare@vufold.co.uk or sent via WhatsApp to 07546091399. Kind regards Vufold

Posted 11 months ago

Sara Griffiths

Verified Reviewer

“Beautiful doors. Lovely quality”

Helpful Report

Posted 11 months ago

Thank you Sara for your 5-star rating of your Finesse Oak Internal Bi-fold Doors. We appreciate your kind words about the beautiful doors and lovely quality 😊 Best regards Vufold

Posted 11 months ago