Thank you for your review Stefania, I can see you've spoken with our customer service team and have returned the incorrect feeder. Unfortunately, the feeder you ordered was on backorder, so nothing should've been sent. Our apologies for the confusion.
“The peanut feeder arrived within just a few days, and the sheet material the container is made from is much sturdier than the wire mesh feeders I have had before, which the squirrels can bend the wires to get at the nuts.
The birds love it, but one squirrel (we have a number!) managed to remove the wire retaining clip that holds the base in place and dump all the nuts on the ground! This after only 1 day in use.
I have resorted to wiring up this "flaw" and have had no repeat so far....”
“Beautifully designed and finished feeder. I’m sure it will last many years and it’s easy to clean. Unfortunately the holes are rather large for the suet pellets I ordered at the same time, so they tend to fall out as I refill it.
My other complaint is that the suet pellets were not packed very well at all. It was 13kg of pellets in a thin plastic bag inside a cardboard box that had a hole kicked in it by the courier.
I won’t be ordering suet in that form again. I only tried it because my usual blocks were out of stock. If you have a slightly larger pellet size that would work better with that feeder I might consider those as an alternative.”
