“In the past I've always had excellent service from VHF, but in this instance the item hadn't arrived 1 week after ordering. I rang to enquire and it transpired that the item hadn't been shipped. This was then quickly remedied and the item arrived within a further 48hours. I expect normal service will be resumed post Covid-19.”
“I’ve still not received them!! I reported failure to receive once and you kindly repeated the order, however 5 days on and I’ve still not received them.”
“I had to call you 3 times as the parcel didn't arrive. When it finally did the tubs were not closed and there were live worms all over the cardboard box.”
We do apologise for the delay in the receipt of your meal worms and for the manor in which they arrived, we will forward on your comments to our supplier so that they are aware that this has happened and to prevent this happening again in the future.
