We are sorry to hear that you have not received your order of live mealworms, we will contact the supplier and organise a replacement to be sent out for you
“The condition of the Mealworms can vary, and are sometimes extremely poor although this is more prevalent when customer demand is particularly high earlier in the breeding season. Of late however, the condition of the worms have been good - they are mostly healthy with almost no dead worms in the bag. Whilst I am not an expert in material science, the bags that the worms come in are, I strongly suspect, not recyclable, which is disappointing and at times, I do purchase worms elsewhere (which is my preference) as they are delivered in brown paper bags which I believe is a great deal more environmentally sustainable. I would therefore recommend that you look into this. Maybe a message on your website would be useful, if I have misunderstood the nature of your current bags (but I would be surprised if I have).....”
