“It arrived broken because it wasn’t packed securely and I was told to contact their supplier rather than dealing with Vine House themselves. It has not been sorted out yet which I am now finding tiresome, especially as, technically, my contract was with Vine House.
The problem with on-line purchases, but who should be responsible?”
Hello Mr Sorrell,
Thank you for your feedback and I am sorry to hear that this has not been dealt with yet, we always offer to contact suppliers on behalf of customers as you rightly said you purchased this from us.
I will contact them on Monday to have another Perch sent out for your feeder.
