“I'm struggling with this wig. The top layers could do with being a bit shorter, as they neither sit up nor lie down easily. They're long enough to look as if you're a fortnight late in getting a haircut! I'm working with it to try to tease it into a bit of a middle parting. I'm not giving up on it, but wigs shouldn't take this much work. Ellen Wille wigs are usually very good, but this one fights back.”
Thank you for sharing your feedback. We understand how frustrating it can be when a wig doesn’t sit or style as expected. It sounds like the top layers are a bit longer than you’d like, and we completely understand how that can be challenging.
Ellen Wille wigs are typically known for their great quality, so we regret that this particular style is giving you trouble. It’s sad to hear of your dissatisfaction through a review. Please remember that we offer a 14-day return policy for the Ellen Wille brands, and we always strive to ensure our customers are happy with their purchases. If you come across a piece you are unhappy with, we urge you to get in touch right away so we can find a great solution.
If you'd like, we’d be happy to offer styling tips or suggest a different style that might better suit your preferences.
Best wishes
Valentine Wigs xx
