“Still waiting for it to arrive with my spray conditioner. Please let me know what is happening. When will I receive my parcel? I will be happy to review it after it has been delivered.”
“The wig is nice - but i ordered it to wear at a wedding but the delivery took much longer than originally stated so I wasnt able to wear it for the special occasion.”
Hi Jill,
We are so sad to see a 1 star review. I can see we dispatched your order a day earlier than advised but there seemed to be a delay in your order being delivered when looking at the tracking information. We send all orders 48hr tracked & signed for and very rarely come into any issues with orders not arriving within that time. Your item should have been with you by Friday 17th but delivery was only attempted on Tuesday 22nd. We would like to extend a sincere apology that your Codi was not with you before the wedding. We would be happy to help the best we can if you are ordering your item for a specific occasion and have alternative delivery methods available. We can be contacted on sales@valentinewigs.co.uk or alternatively you can pop a note on your order.
I do hope we are able to improve your 1 star to a 5 in the future :)
Best wishes
Mary
“The most comfortable wig I've ever had! I only ever buy this kind of cap construction now. This colour, with its darker roots, is even more natural than ones I've had before. The Codi is a classic and there are plenty of us who swear by it for everyday, easy styling and use.”
“Lovely wig, looks so natural on. Little bit on the tight side but that also helps it feel secure. The little tabs you can put tape on are also a plus. Can’t say it’s a normal lace front like I normally go for but it’s all good and looks good on”
“Codi XO is one of my absolute favourite wigs. Absolutely love her. Would just say for people to check their head measurements and make sure they are an average or average petite as the Amore wigs run a little smaller. Perfect for of you have no hair with the silicon parts at the front, back and ear tabs! Love it! I did a review on my YouTube channel if you want to check out Emma Clarke CODI XO detailed wig review. Hopefully that will work haha.”
