Basic Hooded heavy LS hoodie Log Hoodie | White Reviews

1 Rating 1 Reviews

Visit Product Page

Phone:

020 7381 0281

Location:

12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom
London
W14 9TW

Visit Product Page

Corinne James

Verified Reviewer

“This hoodie did not arrive. I was sent a long sleeved tshirt instead! I've emailed the company 3 times and been ignored. Do NOT buy from here!”

Helpful Report

Posted 1 month ago

Dear Corinne, Thank you for reaching out and sharing your experience with us. We sincerely apologize for the inconvenience you've faced with your order. It's frustrating to receive the wrong item, and we understand how disappointing that can be, especially after reaching out multiple times without a response. We truly value your feedback and want to address your concerns as quickly as possible. Please send us a direct message with your order details so we can investigate this issue further. We are committed to making this right for you and ensure you have a positive experience with us moving forward. Thank you for your patience, and we look forward to resolving this for you but we're very low on Alpha stock at the moment but when we're fully restocked we'll send the correct item plus a freebie to the value of £30. Warm regards, Steve @ Urban Male Clothing

Posted 1 month ago