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Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.
“Love the scent of this diffuser which is also the longest lasting of any diffuser I’ve ever had . Perhaps a little bit more expensive than some other brands but so worth it !”
“Subtle fresh smell . Lingers in the room as a background, not overpowering. No definite lavender aroma, more green. Vase and spills are lovely design”
“Although happy with the diffuser, I would object to paying postage for an item selling for £40 or more, therefore, I am unlikely to re-order online in future, unless the shipping fee is dropped.”
“I bought this for my mother and then bought the identical diffuser for myself in Tokyo where I am currently based. We are both disappointed that where we expected and thought the diffuser would fill the room (a normal size living room) with the green lavender aroma, it is only possible to enjoy the smell if standing next to the diffuser or at max., within a meter of the diffuser. In Japan I paid ¥8,800 which is £58.66. I do not feel I got my money's worth and my mother is very disappointed. So Urban Apothecary what are doing wrong that the aroma is so weak?”
Hi Paul,
Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist.
Kind regards,
Anna
