Poliento Stainless Steel PIR Wall Light Double Glass Shade IP44 Reviews

1 Rating 1 Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

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Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

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“This does not have a glass shade as advertised, it is hard plastic - when brought to the attention of the company they apologised and offered a small refund which was accepted. They also informed me that it would be amended on the website but this has not been done. Very disappointed and feel that I was “led up the garden path”. Will not be shopping here again!”

Helpful Report

Posted 1 year ago

Hello Steph, thank you for taking the time to leave this review. I am disappointed to hear that you feel you were led up the garden path following your shopping experience with us. We give all of our customers a 100% Satisfaction Guarantee and if for any reason the product is not as described, we offer to collect for a full refund. I see on this occasion you were happy to keep your order if a discount was offered which was accepted. Mark Tregunna General Manager.

Posted 1 year ago