“unfortunately, the cup handle was broken off and it was well packed wrapped in layers of thick brown paper and between other items also wrapped in brown paper. I contacted them and they offered a refund or replacement. I chose replacement as I really like this style of cup. Cannot fault twinnings at all it was all sorted very fast.”
“I received the order today and im disappointed. I do love the glow tea, it is delicious! However, the mug is shown as a metallic pink mug and I received a baby pink ceramic mug. Same design. Very misleading, I was looking forward to a shiny mug like shown in the picture.”
Thanks for reviewing your recent purchase of our Superblends Rise & Glow Gift Set.
We're sorry to hear you were disappointed with the mug included in this set and will pass on your feedback to the relevant teams.
Thanks for taking the time to share your experience.